Processing Time:
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Ready-to-ship items: Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
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Custom / Diamond Style Orders: Handcrafted items require 3 weeks production before shipping.
Rush Orders:
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Rush shipping may be available. Please contact us via WhatsApp before placing a rush order to confirm availability and any additional fees:
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Domestic Shipping (U.S.):
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Estimated delivery: 3–7 business days after your order ships.
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All domestic orders include a tracking number, sent via email once your order has shipped.
International Shipping:
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We ship to most countries worldwide. If your country is unavailable at checkout, contact us via WhatsApp:
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Estimated delivery: 10–15 business days after your order ships (excluding holidays).
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Delivery times may vary due to customs clearance, local postal services, or unforeseen delays.
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Shipping fees are calculated at checkout based on your country and selected shipping method.
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Customers are responsible for customs duties, import taxes, or other local fees.
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All international orders include a tracking number, sent via email once shipped.
Diamond Style / Custom Orders – Final Sale:
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Diamond Style pieces are made-to-order and final sale.
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If an error occurs on our part (wrong item, missing stones, defective workmanship), we will correct it at no cost to the customer.
Order Tracking:
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All orders, domestic or international, include tracking. You will receive a confirmation email once your order has shipped.
Contact for Shipping Assistance:
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Questions about shipping or delivery? Contact us via WhatsApp:
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Or, use our [Contact Form].
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We monitor messages daily and will respond within 48 hours.
