We want you to be happy with your purchase. If you are not satisfied, you may return eligible items within 14 days of delivery for an exchange or store credit.
Eligibility:
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Items must be new, unworn, unwashed, and in original condition with tags attached.
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Items with stains, odors, pet hair, or damage cannot be accepted.
Exclusions:
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Sale items, grab bags, clearance items, and gift cards are final sale and not eligible for return.
Defective or Incorrect Items:
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Since some products are shipped directly from our trusted suppliers, we handle returns on a case-by-case basis.
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If an item is defective, damaged, or incorrect, contact us within 5 days of receipt.
Exchanges & Store Credit:
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If the item you want is unavailable, you will receive store credit.
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Store credit is valid for 30 days from the issue date.
Return Process:
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To request a return, exchange, or store credit, contact us via WhatsApp:
Chat with us on WhatsApp -
Or use our [Contact Form].
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We monitor messages daily and will respond within 48 hours.
Return Shipping:
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Customers are responsible for return shipping unless the item is defective or incorrect.
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We recommend using a trackable carrier.
Refunds:
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At this time, returns are eligible for exchange or store credit only.
